Do you find that braces are a hassle? Want to know more about Smilelove? Here’s our in-depth Smilelove Review 2021.
You want your teeth straightened without any pain or fuss.
Solution: Smilelove offers two convenient options for straightening your teeth. By getting braces now, you’re saving up to $80 on total treatment costs. They also offer braces and dental crowns at a lower price than traditional alternatives.
You don’t have to walk into a big dental office for braces or orthodontics every year when you should be able to wear them for years instead of months or years. That’s why Smilelove was designed for people.
In this post, I have shared our in-depth Smilelove Review, discussing everything about it. Is it the best choice for your teeth? Let’s find out.
Smilelove is one of the leading companies which provides affordable and good quality invisible teeth aligners. Their teeth aligners are sold online, but the main USP of the company is that they really care about their customers.
They make sure the clients are happy and do not face any issues after buying their product. Even if some issue arises, rectify it very quickly.
They rank on the top in the quality of service they provide. Apart from this, you must know that Smilelove is ranked as one of the best providers of invisible braces. Read further is it worth your money? in our Smilelove Review.
The kit they provide comes with two sets of top and bottom trays to give a good impression. To top it all, the prices they offer are equivalent to other brands that give only one set per kit. Read the in-depth Smilelove Reviews to know more in detail. You can also check our Snow Teeth Whitening Review
Smilelove Review 2021: Is It The Best Choice For Your Teeth? Cost, Customer Service, Treatment Plan
Smilelove has a consumer rating of 4.5 stars out of 5, suggesting that the majority of customers are extremely satisfied with their purchases. Consumers who are satisfied with Smilelove most often mention their customer service and the qualities of the brand. Smilelove ranks #number1 among dental products websites.
Curious to know more about Smilelove? Is Smilelove legit? Read The Full Smilelove Reviews
In this post, We’ve featured Smilelove Review 2021 that includes detailed insights of this product. We have put Smilelove to the test, deep dived into its Features, Pricing Policies, and Covered answer questions like these:
Smilelove Review: Let’s Look At Smilelove Features | How Much Does Smilelove Cost?
Efficient Customer Service
Smilelove is known to provide excellent customer service to every patient, even if that means swallowing their own tongue. They manage every situation on a person-to-person basis and handle them very gracefully and efficiently.
They care for their customers and respond promptly to their concerns. This is the first step in delivering quality customer service. They have a dedicated team who reviews their Facebook page [3.] very often to check if any customer needs some help or assistance.
Smilelove takes such small steps in making its customers feel that they are taken care of. This step adds value to the company and leads to its growth. No business can flourish if its clients are not happy.
Normally, with other brands, customers feel that it takes ages for the customer service to come forward and solve their queries, or the emails land in the company’s spam folder and are never read. But, Smilelove makes sure each and every client is heard.
Who is The Smilelove Founder
David Frazier started his career with a quick start at a Utah’s largest management construction firm. While at Okland Construction he managed to integrate systems and add 2MM in additional revenue. One of Okland’s subcontractors took notice and Dave was recruited to the firm as the CFO.
This was a huge undertaking; as leader of the firm, Dave navigated the firm through the 2008 construction crisis. He secured private equity funding to stabilize and correct the trajectory of the company.
Smilelove introduces a new way to get the smile you've always wanted. Stay home and Stay safe with a Kit sent straight to you.
Affordable costing than other clear aligner brands.
Available only in the US
The overall experience with Smilelove is always very pleasant. The design and duration of the program will always depend on the individual, as every person has a different smile.
Smilelove Review: Pricing Policy
Smilelove charges the lowest prices in the aligner industry. Their clear aligners cost around 75% less than the braces. They come with the following kits:
The duration of the whole Smilelove program depends on different situations. On average, the time span of the program is around 30 weeks, by wearing one set for every two weeks.
Smilelove’s clear aligners are available online, only to the residents of the US.
Smilelove: Treatment Efficiency
Smilelove will provide a unique experience for each individual. This is due to the fact that everyone’s smile is unique. The duration of your treatment is determined by a number of factors:
- The severity of your condition
- How long you wear your aligners each day
Smilelove is faster than traditional braces and Invisalign, but they’re on pace with other at-home aligner systems.
Treatment usually lasts 6 to 8 months for most patients. To put things in perspective, Byte’s treatments last an average of three months. Other systems, on the other hand, take roughly 6 months to complete, therefore Smilelove’s treatment time is typical.
While 6 months may seem like a long time, traditional braces often take 24 months to complete. With any method,
you should avoid the temptation to shorten your treatment by wearing aligners for a shorter period of time than recommended. This is potentially detrimental to your dental health and causes you more discomfort than is required.
Smilelove Customer Reviews
Buying anything on the internet is handy, but it can be difficult to trust at times. You could simply ask your family and neighbours for advice in the “old days.” Customer reviews have largely replaced the old word of mouth. What do other people have to say about Smilelove?
Customers have given Smilelove high marks in the past. Smilelove’s top features included frequent discounts, an easy-to-use treatment kit, and the ability to preview treatment before committing.
Unfortunately, today’s reviews tell a very different storey. Customers are naturally angry that they paid $1,895 for aligners and never received them. And many of them were left in the dark by Smilelove’s lack of communication. Customer service has all but evaporated.
Smilelove was optimistic in early 2020 that their new investors would help them get things back on track. However, practically every recent customer review we’ve seen indicates that Smilelove’s customer service personnel is still not responding to complaints and inquiries. Some of the standing support tickets have been on the market for almost a year. As things are, Smilelove’s online reviews do not inspire much confidence.
Smilelove Reviews: How Does Smilelove Works?
Smilelove works almost similar to what other companies do. It is a standard process where you visit their website and answer the questions to find out if the invisible aligners are right for you. Thereafter you order your aligners, impression kit, and retainers.
Step I: Questionnaire
Here you need to answer the multiple-choice questionnaire on their website. These questions will make you understand if the clear aligner program will benefit you. You can even skip this step, but going through this simple step can be fruitful.
Step II: Order
Once you feel it’s good for you and you want to go ahead with the process, you order an impression kit. For this you will have to follow the instructions of the email sent to you, otherwise, you may end up with unusable impressions. So, invest time in reading the instructions carefully. Smilelove provides two sets of impression kits.
Step III: Return
After going through the instructions in your impression kit, you repack them and send them back. After this, you wait for the approval.
Step IV: Order Online
Once you get a go-ahead from the assigned professional orthodontist for invisible aligners, you can finally approve the program and place your order online.
You can also buy the Fast Track Kit which has all the items in the program, by simply approving the program so that they start making your aligners.
Approval is mandatory because you must review your 3D images to know what results in you will get in the end. The treatment schedule they send also needs your approval.
Step V: Order Retainers
Once your aligner program is complete, you will require retainers for a while to keep your teeth in place. Else, the teeth may end up in the wrong position. The first set of retainers is free from Smilelove.
Why Do I Recommend Smilelove?
They offer the most economical alignment treatment on the market.
- Smilelove Guarantee – If you don’t like your preview or your orthodontists determine that you are not a candidate for aligners, they will refund you in full
- While other aligner companies will charge you for the first set of retainers after your treatment is complete, these are completely FREE.
- They also include free premium teeth whitening with their Smilelove treatment.
Its ClearComfort technology means a truly invisible personalized fit.
- Unlike many other matte aligners, your aligners are completely transparent.
- The aligners are cut to follow the gumline for the most comfortable fit possible
- All of their aligners are made from Essix plastic, one of the best in the business for wear and tear and durability.
- The aligners are BPA free and FDA approved.
Align teeth with all the orthodontic expertise right from home.
- No lengthy appointments or office visits
- Everything you need for your treatment is sent straight to your home in one go
- The average duration of an aligner treatment is only 6 to 8 months.
- Aligners are easy to remove and clean for easy maintenance
Their world class customer service helps you before, during, and after your Smilelove journey.
- They provide video call assistance so that you can take important action.
- You can Text or chat in real time to get your questions answered
- Friendly, helpful and always responsive customer service
- Customer service based in the USA
Smilelove: Treatment Efficiency
Everyone’s smile is different. That means that everyone will have a different experience with Smilelove. The total time of your treatment depends on a couple of factors, like how long your mouth is crooked and how you smile when you talk.
If you have a bad condition, and wear your aligners every day for 6 to 8 months, then Smilelove will be faster than traditional braces or Invisalign. But if you have a similar condition and another home aligner system takes 3 months per treatment, then Smilelove is slower.
Doctors usually recommend that people have braces for at least two years. But if you wear the braces for less than this time, it can be more painful and could cause problems with your teeth.
Top Smilelove Pros & Cons
- Affordable costing than other clear aligner brands.
- Offers a complimentary whitening kit.
- You get free retainers on buying aligners.
- The treatment duration is around 7-8 months.
- Available only in the US.
- It is a new brand in the market and is still making its place.
Do Smilelove Aligners give Results?
From the customer’s review who have used Smilelove, they swear by its results. They appreciate getting excellent results at such a low rate. They like the following unique characteristics:
- The aligners are made of durable and clear plastic
- Customers do not have to wait for appointments
- These aligners are FDA-approved
- You get a full 3D preview of how your smile will look after the treatment
- You get a full refund if you do not live the preview
Facebook Real Customer Smilelove Reviews
Smilelove enjoys a fantastic reputation in this department. A customer has many sources to get in touch with service executives – email, phone, and social media. They are very prompt on Facebook, as their representatives are quick to react and this is what customers like.
Apart from this, one must also be determined to adhere to the full length of the treatment to see proper results. You must wear the aligners for 20-22 hours a day and maintain excellent oral hygiene as well.
Smilelove aligners are invisible and hard to notice because they have an ultra-level of transparency. Customers are happy after the program and feel confident about their smiles. The efficiency level of Smilelove is almost 100%.
What Customer Says About Smilelove
Smilelove Customer Reviews
It is good to buy things on the internet because it is convenient. But you might not always trust what you are seeing. But now, people can read customer reviews and see if they like what others think about a product or company.
In the past, Smilelove got good ratings. People liked it because they had frequent discounts, the treatment kit was easy to use, and you could review treatment before completing it.
Today, reviews are very different. Customers are unhappy because they paid $1,895 and never received their aligners. Smilelove has disappeared.
Smilelove had new investors in early 2020. However, every customer review we read recently showed that their support team still does not respond to complaints and inquiries. Some standing support tickets are over a year old. So the online reviews do not make Smilelove seem like a good company at this time.
SmileLove Smile Assessment for Invisible Aligners
The website had pictures of teeth. I had to choose a problem with my teeth I wanted to fix, and rate how much movement they have. It also asked me other basic questions about what I want changed and if it was ok for them to contact me by email.
I filled out the assessment and didn’t submit a picture of myself. But in the end, it said I was eligible for SmileLove clear aligners. This is not an approval for teeth alignment because this assessment only served to see if I was eligible for teeth alignment.
Started My Clear Aligners Journey
I decided to buy the tooth impression kit with the impression starter package. I didn’t want to buy the full package or a financed package, because I didn’t know if I would be able to order them. Besides that, I didn’t have enough money for them.
More Thoughts on the Post-Assessment Package Options
The Kit First Plan costs more because you pay for the impression kit. But if you don’t qualify for invisible aligners or decide that you don’t like the results of your aligner plan, then you can get your money back. I didn’t have $1699 at the time and I didn’t want financing that would raise my final cost.You can get a refund guarantee from the impression kit even if you choose a different plan. I did not have enough to use that plan so I was happy to spend $79 with it on sale for $99.
Received My SmileLove Impression Kit
I ordered an impression kit on Tuesday and it arrived at my door on day six. The package had two sets of upper and lower trays to create my teeth impressions. It also came with detailed instructions and putty to use in the trays. One thing I liked is that they ALSO included practice putty. I haven’t heard of other companies that provide practice putty with their impression kits, but it’s possible. I got the impression kit and the shipping label to return my impressions for free when I bought it.
Completed My Impression Kit and Sent It Back
I had to do a lot of work on Monday, so I thought I would try this impression thing on Tuesday. This is when I did the photos and teeth impressions. The directions were really easy to follow for both parts, and they gave me some putty that was perfect for making sure my teeth are in the right position when taking pictures. As for the photos, I followed all of their instructions perfectly. They included detailed instructions on what to do with my mouth and how to take good pictures, so that they can get a more accurate 3D image model of my teeth later if needed. Some people might need to have new impressions made. But I was lucky because my impressions were okay. I sent them back with the prepaid shipping label. Now I just had to wait for a reply, and hope for the best!
Got My Response on Aligner Approval
I was worried at first but then I realized that it would take 2-3 weeks for a response on my impression kit. But in the end, it took 10 days which isn’t bad. They sent me an email with 3D images of my teeth before and after they were fitted with aligners.
Ordered My SmileLove Aligners
I was approved for treatment, so I went ahead and placed my order. Remember the payment option I chose? It is $1699. So I paid it all upfront, and now I am just waiting for my teeth to get delivered to my house.
Checked on My Aligner Home Delivery
I ordered my aligners 26 days ago and I still haven’t received them. I emailed SmileLove, but they didn’t respond until Monday. They said that there are a lot of people ordering aligners right now and it will take about 2 weeks to get my order. If I look back, it was 5 weeks ago that I placed an order for impressions kits which means that there is 1 week left till my aligners should be here.
Aligners Delivered To My House
I am excited to get my aligner package. It took 6 weeks and 1 day from the date of my impression kit order. The company said they would arrive in 5-6 weeks, but it took longer than that. I was still happy to receive it though! I opened it up to see what was inside. I read that they will ship you all your aligners at once and include a protective case, a removal tool to use if or when needed, a pack of chewies to better seat the aligners, and 1 set of retainers. It seemed like everything was there so I could go ahead with it. On the website smilelove.com, it said that they give you a free teeth whitening kit after you finish your aligner treatment program. I will show you at the end of my timeline how that went.
Started My Aligner Treatment
I had to do a lot of things on Tuesday, so I decided to start my Invisalign treatment Wednesday. I installed the first set of aligners and they were uncomfortable. But that is what you can expect in the beginning. So I continued with it anyway.
I had discomfort with my teeth when I first put them in. It was normal since they required a snug fit. After about 4 days, the discomfort went away and I got used to it. When it was time for the 3rd set of aligners, there was a little discomfort again but SmileLove told me that it was normal.
I told them that my second set of aligners did not do the same thing and they said that there are two reasons for this. One is because your teeth may have shifted when you were wearing the first set of aligners. This doesn’t always cause discomfort. The other reason is because your new aligners are customized to your particular needs and they may be different than the first ones and so it might not cause discomfort either.
Started Using My Retainers
I recently finished my treatment for an aligner. I took out the last set on Wednesday and had a break on Thursday. I fell asleep that night. On Friday morning, I put my retainers in my mouth. You should wear them all day for the first 2 weeks. After that, you can only wear them at night. Retainers are important if you want to keep your smile.
FAQS Related To Smilelove Review:
👌 Is Smilelove legit?
Ans - Smilelove has great reviews on their customer support. it is an us-based company that is helpful, and responsive. Apart from a video call when doing your impressions, They also provide text support online at any time. A special agent is assigned to you in order to make communication easier.
😬 Can Smilelove fix an overbite?
Ans - If the overbite is a direct result of misaligned teeth, it can be easily repaired by straightening the teeth as with the invisible Smilelove aligners. If the problem is more severe and more related to the jaw, a correction may require orthopedic surgery and tooth alignment.
⌛ How long does smilelove take?
Ans - Then sit back and wait as it will take a few weeks for your aligners to arrive. With Smilelove, you wait a little longer than at the other House Aligner companies that produce and deliver in 4-5 weeks. A Smilelove dentist will process your impressions and prepare your treatment plan in three weeks.
🙌How do I request a refund from Smile Love?
Two weeks after we complete a scan or get your kit back, you can receive a downloadable preview that you can open on your laptop. If you are using a package, you must submit the finished impression kits to Smile Love, and you must obtain the sample to be considered for a refund.
👌Is Smile Love works?
If you look at Smile Love's ratings before 2020, you'll see that their customers are primarily pleased with their service. Smile Love claims to have done an excellent job describing the procedure to their clients, including demonstrating which teeth can change with each pair of aligners. As a result, we may state unequivocally that it works.
🤷♂️Is Smile Direct a more affordable choice than Invisalign?
Invisalign Full can cost anywhere from $ 3,500 to $8,500, based on the dentist's recommendation, and is comparable to, if not more expensive than standard metal braces. SmileDirectClub is less expensive than Invisalign Complete, and both the daytime and nighttime options are available.
😊Smile Love is covered by insurance?
A variety of dental insurance companies cover Smile Love Clear Aligners. In most cases, you'll have up to half of the cost of the aligners shielded. Insurance would not bear the cost of the package.
🤔Is it possible for the Smile direct club to damage your teeth?
Traditionally, aligners are sent to the dentist supervising the patient during simple aligner care (the kind of medication SmileDirect offers). Professionals then ensure that the aligners are appropriately fitted and do not damage the patient's mouth, teeth, or gums.
🥱Is it possible for me to straighten my teeth by myself?
Braces are the easiest and most convenient way for most people to straighten their teeth permanently. If your teeth are just mildly uneven or crowded, an orthodontist-recommended retainer might be all you need to straighten them out. It's not a good idea to try to straighten your teeth on your own.
🤩What is the fastest way to straighten your teeth?
1. Metal braces: A ligature elastic, archwire, hoops, and bonding material are used in this conventional teeth straightening technique. 2. Smile Love: It is now one of the most common therapy choices for adults.
✨What are simple aligners, and how do you use them?
Clear aligners are clear plastic trays that go over the teeth and are worn to straighten them out. Clear aligners, unlike braces, have no brackets or metal cables and are almost undetectable to the naked eye. A sequence of aligners is usually worn and switched out every 2 to 3 weeks to achieve the desired effects. Care will last anywhere from a few weeks to a few months, depending on the seriousness of the case. Many people prefer clear aligners because they are easy to clean, less visible, and add less pain to the cheeks and gums.
🎆What is ClearComfortTM Technology, and how does it work?
Our aligners are fully transparent, custom fit, and hand trimmed to follow your gum line for optimum support and a virtually invisible fit, thanks to our patented ClearComfortTM technology. Other aligners on the market are cloudy and lie flush against the gums, causing discomfort.
😁Is it possible to straighten teeth at any age?
Adults will initiate orthodontic care at any age, but the treatment choices are more restricted. Since orthodontic surgery will raise the risk of tooth decay and gum disease, care can not proceed until you have a reasonable level of oral hygiene.
😛Is it painful to straighten my teeth?
It is not painful to have braces put over your teeth. The process of getting braces on your teeth takes anywhere from one to two hours. Your orthodontist will first place bands around your back molars. It's possible that any friction or pinching will be applied, but it won't be uncomfortable.
🥱Is it true that pressing your teeth straightens them?
No, you should never try that. Braces or aligners straighten teeth because regular and steady pressure is needed for tooth movement.
What happened to Smilelove?
After COVID-19 came, Smilelove is out of business. They can’t do anything because they closed. Their website was open but you couldn’t buy anything anymore.
How long does it take to get aligners from Smilelove?
All of Canada’s home alignment companies take around six months.
How do I get my money back from Smilelove?
If you are using a kit, send the completed impression kits to Smilelove. If you want a refund, make sure to get your preview from us. For all other products that are not custom for Smilelove, the refund will be given for 30 days after purchase date.
Is Smile love or smile direct better?
Both of these are BPA-free products, but Smilelove immediately stands out because it has scalloped edges that fit in your gum line. This means that there is less irritation for your gums and that the braces are easier to hide.
Does smile love fix overbite?
Everyone has a little bit of an overbite. It is not usually a problem. But if the overbite is because your teeth are not lined up, it can be fixed with Smilelove Invisible Aligners.
Can you drink coffee while wearing aligners?
You can drink coffee and tea while wearing your aligners. But it is important to remember to put them back in so that you get the right treatment results in the time that you want.
Does Smilelove have upsells?
Smilelove does not have any upsells during their order process. They include a whitening treatment but this is not the same as an upsell. After a customer runs out, they don’t need to buy another set of the whitening treatment.
Does Smilelove ever offer discounts?
Earlier, Smilelove offered discounts of $100-400. But now they don’t have to offer them anymore. They experienced financial difficulties, so they need all the money they can get. If they survive and stay afloat, then maybe they will go back to their frequent discounts again. But for now, that’s not the case.
What if I’m not happy with the outcome?
Right now, we do not know. Smilelove had a good refund policy in the past, but that is on hold right now. Theoretically, you can ask for a correction of $200. But since they are not making them right now, we cannot promise that will help you.
Does Smilelove offer nighttime-only treatment?
Smilelove does not offer a nighttime-only treatment. You must wear your aligners for at least 22 hours a day and do not eat or drink anything. If you don’t, you will need new aligners (and pay more).
Do I need an X-ray before Smilelove treatment?
No X-ray needed! The kit has all you need to get started. It measures how your teeth fit together, not anything about your bones. You may want to get an X-ray if you suspect that your jaw is shaped differently from other people or that it has an overbite or underbite. If you have a bite issue, then only a traditional orthodontist can fix it with braces on both upper and lower teeth.
Is Smilelove better than braces and Invisalign?
The question is what does “better” mean? Braces, Invisalign, and Smilelove will all make your smile nicer. The main question is how long it takes and how much it costs. Smilelove is the cheapest and quickest way to get treatment. You can also have braces or Invisalign to get a guaranteed result.
Is Smilelove cheaper than braces or Invisalign?
Yes, Smilelove is cheaper than both traditional braces and Invisalign. If you want to do it yourself, it costs $1,895. But if you buy a lot of aligners at once because there are not enough for 40, it costs $2,145. That is less than if you were to buy Invisalign or braces from the store.
Does Smilelove treatment last forever?
Sometimes, teeth will shift after they are straightened. But you can keep your teeth in place by wearing the post-treatment retainers for a short time. These come free of charge when we first deliver them to you. You should wear them for 22 hours per day for the first two weeks after treatment, and then 2 hours a day afterwards if needed to keep your teeth straight.
Does Smilelove offer teeth whitening services?
Yes! Smilelove includes a free set of their Premium Whitening kit when you buy an alignment kit. This includes an LED light tool to help people whiten their teeth faster. If you run out, you can purchase a replacement whitening kit for $199.
I am in a rush. Can Smilelove provide an at-home treatment quickly?
A lot of people need about 6 months to complete their Smilelove treatment. If speed is the only factor that matters, then you are better off with Byte. With their HyperByte system, Byte has an average treatment time of 3 months.
Is there an age requirement for using Smilelove?
Smilelove does not say what age people can get treatment. But if you are younger than 18 years old, you need to have your parent consent. You also should think about whether or not you need to take care of your wisdom teeth before getting alignment treatment. If they are coming in or if they need to be removed, that should be done first before getting treatment. Otherwise, the teeth may shift and ruin the Smilelove alignment.
Will Smilelove make me talk funny?
The clear aligners are like wearing a foreign object in your mouth. It might feel weird and you might sound funny. But most people will not notice it at all.
How many hours a day should I wear my Smilelove aligners?
If you don’t wear your aligners for 22 hours a day, it will be hard to get them straight. You might feel uncomfortable during the treatment.
What happens if I lose my aligners (or retainers)?
Sometimes, accidents happen. If you lose an aligner, it’s not a big deal. Just start wearing the next one. Wear it for as long as is left on the lost one and you won’t mess up your treatment.
Is Smilelove covered by insurance?
Smilelove accepts payments from FSA and HSA. Talk to them about whether your insurance will cover your treatment. You can also check yourself by asking your company if you have orthodontic benefits. If you do, make sure that all of the bills are coded D8040 so that you do not have to deal with any phone tag with your insurance provider.
How can I contact Smilelove’s customer support?
If you want to contact us, there are three ways: 1) via their social media channels, 2) by phone at 1.844.311.8990, or 3) by email at [email protected] You can also chat with them directly on their website at https://www.smilelove.com/.
Alternatives to Smilelove
You should consider a different company. Smilelove is not in the best position currently, and there are other companies to choose from that could be better for you. Invisalign is available as an office option, and it has clear aligner attachments that make it more advanced than home aligners. Home aligners are also available, but they are cheaper so there are more options of them.
Invisalign vs Smilelove
If you have serious problems with your teeth and jaw, then you need to see a dentist. If you are worried about the severity of your condition, Invisalign could provide better results. The problem is that it costs more and there’s no way for the aligners to move your teeth as much as they want them to.
Byte vs Smilelove
Byte is newer to the home aligner market than Smilelove was, but their innovation in that short time is undeniable. Their HyperByte system allows for a three-month treatment time on average. This is half of the time it would take for other companies to do the same thing. They also have a guarantee that lasts forever called byte-for-life. These are two reasons why Byte is a good option for you if you want your teeth aligned faster than with other companies and don’t mind paying more money to get it done faster.
SmileDirectClub vs Smilelove
SmileDirectClub has the most experience in the at-home clear aligner industry. They also have retail locations, so it is easier to buy from them if you can’t afford to order anything from home. They’ve done over one million smiles, and we think they are a good choice if you want proven results with a long track record of good reviews. Smilelove is cheaper and only uses orthodontists, but it doesn’t have as many reviews or experience.
Candid vs Smilelove
Candid does something called Remote Monitoring. This allows you to talk about your treatment with an orthodontist and see what they are doing. Candid also has a plan that is more customer-friendly than Smile Love’s. If you want both good quality and convenience, then take a look at Candid as well.
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What Happened To Smilelove?
COVID-19 hit Smilelove hard, and they were not able to deliver products and support for their customers. Smilelove says that before COVID-19, they were struggling financially. They lost some of their financial support from investors, so in the end, they had to stop manufacturing aligners. Sadly many customers who ordered aligners never got them because of this.
So Smilelove promised to make changes. They let some employees go and found some new financial partners. They also changed their pricing model, raising the sticker price and adding a “Complex Case Adjustment” fee for cases that needed more than 40 aligners. With those changes, they hoped they would be able to get going again.
But, they haven’t. They are still selling things, but they are not making anything new. That is not good for their business. We don’t recommend them anymore because we don’t know what’s going to happen in the future. But last year, it was okay for them to stop making things because they were still selling enough things to make a profit. So there is a review of their services below (for reference if they come back).